Privacy Policy
Last updated: March 2026
1. Data Controller
Genuine Forever LLC (hereinafter "the Company"), domiciled in Colombia, is responsible for the processing of personal data collected through the platform and its associated services.
Contact email: legal@iavanxemos.com
2. Data We Collect
We collect the following personal data when you register or use our services:
- Full name
- Email address
- Company name (optional)
- Phone number
- WhatsApp number
- Country and preferred language
- Platform usage data (created projects, interactions with AI agents)
- Technical information (IP address, browser, device)
3. Purpose of Processing
We use your personal data to:
- Manage your registration and access to the platform
- Provide the contracted services (Project Creator, AvanHub, etc.)
- Communicate with you regarding your account and services
- Improve user experience and our products
- Comply with legal and regulatory obligations
- Send commercial communications (with your prior consent)
4. Legal Basis
The processing of your data is carried out under the following legal bases in accordance with Law 1581 of 2012 (Personal Data Protection Law of Colombia) and Decree 1377 of 2013:
- Your express consent when registering
- Execution of the service contract
- Compliance with legal obligations
- Legitimate interest of the Company
5. Data Sharing
We do not sell or share your personal data with third parties, except in the following cases:
- Essential service providers (hosting, payment processing)
- When required by law or competent authority
- AI providers for processing your projects (data is anonymized when possible)
6. Artificial Intelligence and Data
Our AI agents process the information you provide in your projects to generate analyses, recommendations, and content. This information:
- Is processed in real-time and is not used to train AI models
- Is stored securely on our servers
- Is only accessible by you and authorized administrators
7. Your Rights
In accordance with Colombian legislation, you have the right to:
- Know the personal data we hold about you
- Update and rectify your data
- Request the deletion of your data
- Revoke your consent
- File complaints with the Superintendency of Industry and Commerce (SIC)
To exercise these rights, write to us at legal@iavanxemos.com.
8. Security
We implement technical and organizational security measures to protect your data, including encryption in transit and at rest, role-based access control, and continuous monitoring of our systems.
9. Cookies
We use essential cookies for the operation of the platform (authentication, session preferences). We do not use advertising tracking cookies.